Gift Card FAQs

About our gift cards:

Jewish Museum Shop Gift Cards make the perfect gift for all occasions, including weddings, bar and bat mitzvahs, births, congratulations, birthdays and more. 

They are available in denominations from $10 to $500 and can be redeemed for merchandise in the museum shop located in New York City, on the shop’s website, or by phone at 212.423.3333.  There is no expiration date for redemption.

Gift cards include a personal gift message, sender’s name, recipient’s name, gift amount, card number and pin. 

Delivery to U.S. addresses is free of charge; add $10 for international addresses or $25 for express delivery to most locations. 

How do I purchase a Jewish Museum Shop Gift Card?

Jewish Museum Shop gift cards can be purchased on our gift cards page, by phone at 212.423.3333, or at the museum shop located in New York City.

How can I check the remaining balance of my Jewish Museum Shop Gift Card?

Check the remaining balance of your card by clicking here and entering your card number on the page that opens. You can also check your balance by calling us at 212.423.3333 or by visiting our shop located in New York City.

Who can I contact for assistance?

If you need assistance, please email shop@thejm.org with your order details or any questions or call 212.423.3333, Monday through Friday, 10am to 5pm.  On Sunday, please call 212.423.3211, 11am to 4:00pm.

How do I redeem Jewish Museum Shop Gift Cards online?

It’s easy.  Shop and proceed to checkout as usual.  On the payment page, click the arrow next to "Apply Gift Card" and enter the gift card number located on the back of the card in the box.  

If the value of your gift card does not cover the full amount due, a credit card may be used to cover the difference.  If the value of your gift card is more than your purchase, a balance will remain on your card for use toward future purchases.

Are there any limitations?

Jewish Museum Gift Cards cannot be redeemed for cash. They are only good for merchandise purchases in the Jewish Museum Shop. JM Shop Gift Cards cannot be used for other Jewish Museum purchases, such as admission, event tickets, or food in the café.

There is no expiration date for redeeming the value on your gift card.

Sorry, lost or stolen gift cards cannot be replaced.  

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