All proceeds from sales of merchandise on our website or in our stores are used to
support the mission of The Jewish
The Jewish Museum is one of the world's largest and most important institutions devoted to
exploring the remarkable scope and
diversity of Jewish culture. Through its groundbreaking exhibitions and unparalleled
collection, which spans 4,000 years
from ancient artifacts to contemporary art, the Museum is a source of education,
inspiration, and shared values for people of
all cultures. To visit The Jewish Museum online, click
The Jewish Museum Member's Discount
Jewish Museum members receive a 10% discount on all merchandise purchased from The Jewish
Museum Shops - online, in stores,
or by phone. In addition, members receive various benefits such as free admission to the
Museum, exclusive members-only
previews, and discounts to public programs. Special out-of-town and net memberships are
available. When you join online or
by phone, you are immediately eligible to save on your current purchase. To become a member
and enjoy these benefits, click
To receive your member discount online, go to My Account or Login. Check the "I am a
Member" box and enter your member
number. The discount will automatically be deducted during the checkout process. New
members will receive a temporary
coupon code following joining to be used until their member number is assigned. Enter the
temporary code in the "Coupon
Code" box at check out for immediate savings.
Shipments to New York include an 8.375% sales tax, computed after adding merchandise total
plus all shipping & handling
charges. Apparel, tallit and kippot are tax-exempt.
Your satisfaction is our goal.
Please inspect your order upon delivery. If your item has arrived damaged or there is a
mistake with your order, please call
customer service at (212) 423-3333 immediately.
If you are not satisfied with your purchase or gift, and it is in saleable condition, you may return your
merchandise within 60 days for an
exchange or refund in the form of your original payment. Gift recipients will receive a
store credit -- with a gift receipt
or packing list, credit will be in the amount of the original purchase price; without a gift
receipt or packing list, store
credit will be in the amount of the current sale price. Shipping & Handling and Gift Wrap
fees are non-refundable.
The following merchandise will not be accepted for refund or credit:
Open DVD or CD’s
Please follow the return instructions included in your package for returning merchandise.
Or follow the instructions
Send returns to:
The Jewish Museum Shops
1109 Fifth Avenue
New York, NY 10128
-Include a copy of either the receipt or packing list. This will help us quickly process
your return and give you the proper
-Insure your shipment. Return by UPS or insured Parcel Post. Lost shipments are the
responsibility of the sender.
-If you wish to exchange your return for something else, please clearly note item numbers
and descriptions for the exchange.
Merchandise must be received in its original condition. We regret that we are unable to
accept for return personalized
items, opened CD's or DVD's, or pierced earrings unless defective or damaged in
Store credits can be redeemed in any of our shop locations. For locations, click
Store credits can be redeemed by phone at (212) 423-3333.
Simply shop online, prepare a list of items (including item numbers) you wish to purchase
and call us with your store credit
information. At this time, we are unable to process store credits online.
If you have received a promotion code, simply enter the given code during check out in the
"Coupon Code" box located on your
"My Shopping Bag" page. Merchandise discounts will appear in the "Extra Discount" column.
Shipping discounts will appear on
the "Final Purchase Approval" page. Please note that only one code can be entered per
Gift Wrap and Gift Messages
We can wrap all the packages in your order for a flat fee of $6.00 in our Jewish Museum gift
wrap. Simply check the box next
to "Check here to use our Gift Wrap Services" on the "Billing and Shipping Information"
page. $6.00 will be applied to your
order and seen on the "Final Purchase Approval" page. There is also a space to enter a gift message.
Sales to the Trade
The Jewish Museum offers Museum reproductions for sale to the trade. If you represent a
store, gift shop or other retail
institution and are interested in selling The Jewish Museum products, please call
212-423-3253 or email firstname.lastname@example.org
To view our online selection of Jewish Museum reproductions,
Corporate Gift Giving
Let us help you select gifts from our shops for your corporation or business. We can also
help with gifts for honorees. Ask
about special pricing for corporate sales. For assistance, please call 212-423-3253 or
The Jewish Museum makes every reasonable effort to ensure that all of the transactions made
on our website are secure. All
credit card numbers that are submitted to the site are encrypted using a "Secure Socket
Layer" (SSL) encryption. SSL
technology is an industry standard for protecting sensitive information transmitted over the
internet. The online Jewish
Museum Shop is secured by
To prevent unauthorized access and maintain data accuracy, we have put in place appropriate
electronic and administrative
procedures to safeguard the information we collect online.
To receive mailings notifying you about special offers and products from the The Jewish
Museum Shops, check the box next to
"Join our mailing list" on the "My Account" page. You might also receive mail about Jewish
Museum membership, public
programs, special exhibitions, and travel. Mailings are sent through the mail and by
Your mailing information will not be shared with third parties outside of The Jewish Museum
for marketing purposes.
If you have been receiving Museum mailings and wish to have your name removed from our
mailing lists, email us at email@example.com.
In the event a Jewish Museum product or service is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, The Jewish Museum shall have the right to refuse or cancel any orders placed for product or service listed at the incorrect price. The Jewish Museum shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, The Jewish Museum shall issue a credit to your credit card account in the amount of the incorrect price.